Temporary Safety Isolations and Disconnections
Westpower currently provides Temporary Safety Isolations for the public. On customer owned Low Voltage service lines, this is a free service.
If you need a Temporary or Safety Disconnection, please contact us on 0800 768 241.
Please give a minimum of 24hours notice.
General examples of Westpower funded temporary safety isolations:
- Safety for emergency services access e.g. fire
- Electrical internal fault repairs e.g. existing mains repairs/replacement
- Building repairs e.g. roofing, recladding, spouting
- Homeowner maintenance e.g. water blasting, painting
- Scaffolding e.g. installation and removal
- Minor tree trimming e.g. customer boundary
- Line drop for building repair, property access
- Other non-electrical work where workers may come into contact with low voltage service lines
This free service excludes:
- Westpower customer initiated work, new connections e.g. new installation
- Capacity upgrades e.g. consumer mains upgrade
- Capacity downgrade e.g. reduction in fuse rating
- Changing from a temporary to permanent supply
- Line alteration or relocation
- Non-domestic connections e.g. dairy sheds, workshops, factories
- Retailer Revenue Metering:
- Retailer meter replacement e.g. existing meters
- Revenue meter removal e.g. permanent disconnection
- Ripple relay replacement e.g. ripple relay fault
- Reconnection/Disconnection e.g. non-payment
- Moving a revenue meter
If a disconnection of High Voltage lines is required, please contact us on 0800 768 241.